Protection des données

TIMBERIN PRIVACY POLICY

This privacy policy (“Privacy Policy”) applies to all collection and processing of personal data carried out:

(i) when you interact with the website  www.bainnordiques.fr  /  www.timberin.fr  the “Site”) operated by MB Timberin, based in Barsausko str. 59, Kaunas, Lithuania

(ii) when you purchase a product or request other services from MB Timberin, whether online at our Site or by email, including when you contact our customer service department for after-sales services or questions or specific requests;

(iii) when we share photos of your purchased product on our Site.

By accessing and using this Site or providing us with your personal data, when you contact our customer service, you confirm that you have read and understand how we collect, process, use and disclose your personal data as described in this Privacy Policy.

We collect and process your personal data in accordance with all applicable data protection laws and regulations, including without limitation laws enacted by the European Union, such as Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of individuals with regard to the processing of personal data concerning the free movement of such data, and repealing Directive 95/46/EC (General Data Protection Regulation ), as well as the orders and guidelines issued by the competent data protection authorities, if any.

WHAT PERSONAL DATA ARE PROCESSED?

Certain information is collected on this Site using cookies and other tracking technologies, as described in our Cookie Policy available at  COOKIE POLICY . By actively closing the site’s cookie banner and setting your cookie preferences through our tool and your browser, you agree to our use of cookies and similar technologies. If you do not agree to our use of cookies in this way, you should set your preferences accordingly. You can always withdraw your consent and change your preferences at any time. If you disable the cookies we use, it may impact your user experience while on this Site. Please see our COOKIE POLICY  for more details.

Information that you voluntarily provide to us:

We collect and process:

  • Personal data that you provide when you interact with the features of the Site, for example, when you send an instant message directly through the Site. This personal data may include:

– your name, email address, phone number and any other information you disclose in the content of your emails.

  • The personal data you provide when you purchase goods from us. This personal data may include:

– your name, e-mail address, telephone number, home address;

– the history of the products you purchase;

– details of your transaction.

  • Personal data that you provide when you interact with our customer service, for example, when you send us a question about a product, send us feedback about a purchased product, contact our customer service by phone to obtain help or request specific assistance or service from our customer service department. This personal data may include:

– your name, e-mail address, telephone number, home address;

– the history of the products you purchase;

– information on the reasons for which you contacted customer service;

– the content of your communications relating to your interaction with customer service;

– your personal photos showing the purchased product. These photos may include other people as well.

Where you have provided us with personal data about another person (for example, by adding another person’s email address when communicating with our customer service or sending a photo of our product where other people are visible) in To the extent permitted by applicable law, you hereby confirm that you have the right to provide such personal data to us and that you have informed such person of the processing of their personal data for the purposes set out in this privacy policy and, if where applicable, that you have obtained its consent to such processing of such personal data for the purposes set out in this Privacy Policy.

FOR WHAT PURPOSES ARE MY PERSONAL DATA PROCESSED?

MB Timberin , as data controller, processes your personal data for the following purposes:

  • To manage your purchases of goods:

– this includes all activities related to the purchase of goods, such as, for example, the delivery of goods, invoicing, the return and exchange of goods, the receipt of refunds, if applicable, payment-related activities;

  • To provide you with our customer service, including:

– to provide you with after-sales service;

– to respond to your request(s) for information, question(s), communication(s) or feedback;

– to comply with our obligations under applicable laws, regulations and community legislation, and to assess and defend a legal claim.

  • Advertise products using reviews previously submitted, including:

– images and texts to be published publicly on TimberIN websites and social networks.

– your name (excluding surname), city and country.

  • Help future customers see TimberIN products in a given region, by:

– share emails and phone numbers of previous customers who left their reviews and photos on TimberIN websites with potential customers.

**Please note that if the customer does not wish to be contacted by potential TimberIN customers, the customer should be notified by email to  albertas@timberin.com . We will take immediate action and remove the contacts from the sharing list and, if necessary, from the feedback field on the TimberIN websites.

WHAT ARE THE LEGAL BASES FOR PROCESSING MY PERSONAL DATA AS DESCRIBED HERE?

We will collect and process your personal data for the purposes described in the section « For what purposes my personal data is processed » on one of the following legal bases:

  • The processing of your personal data is necessary for the performance of a contract with you or in order to take steps prior to entering into a contract with you at your request (Article 6, 1., (b) of the GDPR, from May 25, 2018);
  • The processing is necessary for the purposes of our legitimate interests or the legitimate interests of our affiliates or other third parties, and these interests are not overridden by your interests or fundamental rights and freedoms (Article 6, 1., (f) of the GDPR, effective May 25, 2018); The legitimate interests we pursue include our interest in managing and maintaining the contractual relationship with you, in responding to your specific requests, in seeking your opinion in order to improve our Site and our products, or in pursuing other general activities. marketing.
  • Where your specific consent is required for the processing of your personal data as described here, your personal data will be processed on the basis of this consent (Article 6, 1., (a) of the GDPR, from 25 May 2018);

HOW LONG WILL MY PERSONAL DATA BE PROCESSED?

Personal data is not retained for longer than is necessary to fulfill the specific data processing purposes described here, unless shorter or longer retention periods apply under applicable laws.

ARE MY PERSONAL DATA SAFE?

Nous nous engageons à protéger la sécurité et la confidentialité de vos données personnelles. Nous prenons – et exigeons que tout fournisseur de services et/ou tiers traitant des données personnelles en notre nom et selon nos instructions – des mesures techniques et organisationnelles appropriées pour prévenir la perte et la destruction, même accidentelle, de données, l’accès non autorisé aux données, l’utilisation illégale ou déloyale des données. En outre, les systèmes d’information et les logiciels sont configurés de telle sorte que les données personnelles et d’identification ne sont utilisées que lorsque cela est nécessaire pour atteindre la finalité de traitement spécifique recherchée de temps à autre.

Nous déployons une variété de technologies et de procédures de sécurité avancées pour aider à protéger les données personnelles contre les risques décrits ci-dessus. Par exemple, les données personnelles fournies par les utilisateurs sont stockées sur des serveurs sécurisés placés dans des endroits contrôlés. En outre, le personnel de service à la clientèle sont signés des accords confidentiels avec MB Timberin, de sorte que pour garantir la sécurité des données. Il existe des accords supplémentaires avec les tiers (tels que la comptabilité, les sociétés de transport, les institutions de contrôle de l’État) qui garantissent que les données sont conservées confidentiellement et utilisées uniquement pour mettre en œuvre les services directs.

Cependant, veuillez noter qu’aucune transmission électronique ou stockage d’informations n’est 100% sécurisé. Par conséquent, malgré les mesures de sécurité que nous avons mises en place pour protéger vos données personnelles, nous ne pouvons pas garantir que la perte, le mauvais usage ou l’altération des données ne se produira jamais.

OÙ VONT MES DONNÉES PERSONNELLES ?

Les données personnelles recueillies par l’intermédiaire de notre Site, dans le cadre de la vente de marchandises, sont gérées par MB Timberin. Vos données personnelles seront accessibles au sein de notre organisation par le personnel interne et externe qui ont besoin d’y accéder en raison de leurs fonctions en relation avec les buts de traitement spécifiés ici. Nous veillons à ce que ces personnes soient tenues par des obligations de sécurité et de confidentialité appropriées.

Contactez nous!
close slider
×